The hospitality industry encompasses a wide array of sectors in the service sector that includes food and beverage service, event management, theme parks, cruise lines, travel and tourism, hotels and Bars. It also includes bars, restaurants, hotels and cabins. This sector is thriving and has become one of the major employers in most countries. Most people would like a career in this sector as they are good at interacting with clients and making them feel at home.
A career in the hospitality industry means having to know the requirements of both customers and hospitality staffs. It also requires you to be very sociable, as most of your interactions will take place through the internet and phone. You need to have excellent communication skills and be able to understand the psychology of the customer. Some other things that you should have are excellent organizational skills, passion for the hospitality industry, good time management skills and an artistic sense.
These are only some of the main roles in the hospitality industry that you can pursue if you want to have a successful career in this field. There are various other roles in the industry such as general manager, executive chef, director of operations, marketing manager, public relations manager, merchandising manager, restaurant manager, customer service manager, and event coordination manager, as well as many others. You just need to choose the roles that interest you and your interests, and get started!