A hotel is an establishment which offers paid accommodations on a temporary basis. Basic facilities provided within a hotel room can range from a basic bed to a small, inadequate bed to a large, very expensive suite with more space than you could possibly imagine. When you think of how a vacation can be made to fit into a very tight schedule of spending, the ability to book a hotel that can accommodate your family and your guests at a time that is convenient to you is a real plus. If you have never booked a hotel before, then it is important to look at what different accommodations have to offer in terms of the different rooms and how close they are to the actual attractions. Some hotels will make you pay for the room you occupy before you ever step foot inside the building, while others will bill you for the use of the room and then give you a credit card upon arrival so that you can purchase whatever you need to stay at the hotel.
Hotels are usually run by a board of management who has responsibility for each and every aspect of the operation, including, but not limited to, guest relations, marketing, reservations and general operations. These people have to be extremely organized and detail oriented because they have to manage the hotel, the inns and the various packages that the guests pay for to stay at the hotel. The main article about hospitality is the way the hotel maintains a high level of cleanliness and hospitality throughout the duration of your stay. In order for this to be maintained, there are several people who have a large responsibility for this and one of them is the general manager.
The primary duty of the general manager is essentially to oversee the hotel’s daily operations and to ensure that everything runs smoothly and as planned. They usually report directly to the board of owners or the president of the hotel. Another duty is to personally take care of all guest complaints and to resolve them promptly as they come up. General managers are typically involved with a large variety of activities in the hotel, including, but not limited to, the decoration of the rooms, the cleaning of the rooms and the scheduling of services that are provided by other hotel establishments or the concierge. The general manager typically has a large staff and he or she will rotate staff to ensure that each staff member is given enough work to do. The main article about hospitality is the way that it is managed.