Thematic Hospitality – How to Show Hospitality to the Public
Hospitality is a word that has several meanings, all of which are essentially interpersonal in nature. Hospitality is a word that means “touching with care”. Hospitals and nursing homes make sure that they provide excellent hospitality to their patients, but they also take other steps to make the patient feel welcome, both through the actual actions of the staff and the message they send to the patients. Hospitality is the general feeling a patient may have toward the staff, and the way they interact with patients. Hospitality is also the general relationship between a patient and a medical provider, where the medical provider receives the patient with some level of caring, appreciation, or affection, for whatever reason.
In the new digital age, “hospitality” isn’t necessarily defined as total attention to hospitality; instead, “hospitable” is commonly used. A website that tries to implement the philosophy of hospitality might define it this way: a website that strives to show hospitality to the public and shows people that we value their time. The website also strives to demonstrate to the public how much we care about them.
Hospitality can also be shown through the actions of the staff at the front desk. The front desk often greets guests with a warm welcome and acts as a connection between the front desk and the guests. Most restaurants and hotels maintain professional staff that take special care to greet guests with warmth and friendliness, as well as providing them with information about the restaurants/hotels, entertainment, reservations, menus, bathrooms, and events such as concerts and theatrical performances. These actions, if done consistently and with grace, show hospitality to guests and potential guests alike.